- Kontakta Karma Redesign via mail email@example.com innan du returnerar en vara.
- Du kan returnera en vara senast 14 dagar efter leverans.
- Produkten måste vara i nyskick och inte skadad.
- Retur skickas till: Karma Redesign, Tuna 47, 151 50 Enhörna.
- Vill du byta till en annan produkt, så går det bra. Kontakta oss via mail.
Please contact karmaredesign before returning any items.
It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts karmaredesign and gives information relevant and the reason for complaint.
You can return the product within 14 days of delivery. The product must be in new condition. If the product is ruined or used the product shall not be refunded. Make sure to include contact information with the return and if possible, please provide us with a tracking number. Karma Redesign suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.
Karma Redesign will make a refund of eligible returns. If you paid by invoice, we will need a bank account number to transfer the money back to. The easiest way is to e-mail it to us along with a brief description of your case.
Want to switch to another size of the same product?
E-mail us, provide your customer information, and tell us you will send back the product and the size you wish to receive in exchange.
Want to switch to another product?
Return the product you have received and send us an e-mail telling us which product you want instead.
If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.
For packages that are not cashed at your post office within 14 days, karmaredesign reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.
All enquiries: firstname.lastname@example.org